What are the core competencies needed in this century? Harvard Graduate School of Education professor Helen Haste
has identified five that we should begin teaching our students. We 
business managers should also consider how to bring these skills to our
companies and careers.

  • Managing Ambiguity. “Managing ambiguity is that
    tension between rushing to the clear, the concrete, and managing this
    ambiguous fuzzy area in the middle. And managing ambiguity is something
    we have to teach. Because we have to counter the story of a single
    linear solution.”
  • Agency and Responsibility. “We have to be able to
    take responsibility and know what that means. Being an effective agent
    means being able to approach one’s environment, social or physical,
    with a confidence that one actually will be able to deal with it.”
  • Finding and Sustaining Community. “Managing
    community is partly about that multitasking of connecting and
    interacting. It’s also, of course, about maintaining community, about
    maintaining links with people, making sure you do remember your best
    friend’s birthday, that you don’t forget that your grandmother is by
    herself this weekend, and of course recognizing also that one is part
    of a larger community, not just one’s own private little world.”
  • Managing Emotion. “Really it’s about getting away
    from the idea that emotion and reason are separate… Teaching young
    people to manage reason and emotion and not to flip to one or the other
    is an important part of our education process.”
  • Managing Technological Change. “When we have a new
    tool, we first use it for what we are already doing, just doing it a
    bit better. But gradually, the new tool changes the way we do things.
    It changes our social practices.”